Account Administrator Resources
| Resource | Description |
| There are four user roles in Marketscape. Learn about each role & their respective permissions here. | |
| Learn how to add, update, and deactivate users as well as how to perform password resets. | |
|
User Management and Reporting Webinar password: nZyUUb!4 |
A 60-minute training session on user account management & usage reporting. |
Other Helpful Articles
The following list includes general articles that are helpful to any user:
| Resource | Description |
| Readmission Rates | A readmission is a care event where a patient is admitted to any inpatient stay within 30 days of being discharged from an inpatient stay. Learn more here. |
| Hospitalization | Learn what the hospitalization metrics mean & how hospitalizations are calculated. |
| Data & Metrics - <11, ins | Throughout Marketscape you will find some counts and performance metrics that do not include actual numbers. Understand the alternative entries here. |
| Reporting Periods | The common parameters that we use throughout the Solution for all calculations |
| Perform a Competitive Analysis | The goal of this exercise is to help you look at your territory by county and confirm true competitors and how they compare to your agency by admission volume trends by common territory/service area. |
| How to get the most out of every New Data Release | An updated competitive analysis is crucial to differentiating your agency with prospects and continuing to foster relationships with existing referral sources. |
| Discharge Events by Setting | Learn what post-acute setting patients go after they leave an inpatient setting |
| Outcomes by Setting: Inpatient | Learn the quality of care of each post-acute setting once a patient leaves an inpatient setting |
| Using the Trella Health Leave Behind | Leave behinds help your contact to remember a conversation with you and take action based on the interaction. Trella has put together a leave behind template you can utilize to personalize. |
| Browsers and Devices | The Operating systems, browsers and devices that are supported for Marketscape. |
